Privacy Policy
Effective Date: January 15, 2025
1. Introduction and Overview
claziravome ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at claziravome.com or use our services related to understanding economic indicators and financial education.
We operate under Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines our practices in accordance with these regulations and your rights regarding your personal information.
By using our website or services, you consent to the collection and use of your personal information as described in this policy. If you don't agree with our practices, please don't use our services.
2. Information We Collect
We collect various types of information to provide and improve our educational services about economic indicators and financial literacy.
Personal Information
Name, email address, phone number, postal address, and professional background when you register for courses or contact us.
Technical Data
IP address, browser type, device information, operating system, and browsing patterns on our website.
Educational Progress
Course completion rates, quiz results, module preferences, and learning analytics to enhance your educational experience.
Communication Records
Records of correspondence, support requests, feedback, and any other communications between you and claziravome.
How We Collect Information
- Directly from you: When you fill out forms, register for courses, or contact our support team
- Automatically: Through cookies, web beacons, and similar technologies when you browse our website
- Third parties: From payment processors, educational partners, and analytics providers
- Public sources: Information that's publicly available online to verify credentials or enhance our services
3. How We Use Your Information
We use your personal information for specific, legitimate purposes that align with providing quality financial education services.
Primary Uses
- Delivering educational content about economic indicators and financial concepts
- Processing course registrations and managing your learning progress
- Providing customer support and responding to your inquiries
- Sending important updates about courses, schedules, and educational materials
- Improving our website functionality and user experience
Secondary Uses
- Analyzing learning patterns to develop better educational content
- Sending promotional materials about new courses (with your consent)
- Conducting surveys and research to improve our services
- Ensuring website security and preventing fraud or abuse
We will always notify you if we intend to use your information for purposes significantly different from those outlined here.
4. Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in specific circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our business, such as:
- Website hosting and cloud storage providers
- Email marketing platforms for course communications
- Payment processors for handling transactions
- Analytics services to understand website usage
- Customer support tools and helpdesk systems
Legal Requirements
We may disclose your information when required by Australian law, court orders, or to protect our rights and the safety of others. This includes cooperation with law enforcement agencies and regulatory bodies.
Business Transfers
If claziravome is acquired by another company or undergoes a merger, your information may be transferred as part of that transaction. We'll notify you of any such changes.
5. Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information:
Your Rights Include:
- Access your personal information we hold
- Request correction of inaccurate data
- Request deletion of your information
- Opt-out of marketing communications
- Restrict how we use your information
- Receive a copy of your data
- Complain to privacy authorities
- Withdraw consent where applicable
How to Exercise Your Rights
To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
You can also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we've mishandled your personal information.
6. Data Security and Protection
We take data security seriously and implement multiple layers of protection to safeguard your personal information.
Technical Safeguards
- SSL encryption for all data transmission
- Secure, regularly updated servers and databases
- Multi-factor authentication for administrative access
- Regular security audits and vulnerability assessments
- Firewall protection and intrusion detection systems
Administrative Safeguards
- Access to personal information limited to authorized staff only
- Regular privacy and security training for all employees
- Clear data handling procedures and incident response plans
- Background checks for staff with access to sensitive information
While we implement industry-standard security measures, no system is completely secure. We continuously monitor and improve our security practices to protect your information.
7. Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Retention Periods
- Course records: 7 years after course completion for educational verification purposes
- Financial records: 7 years as required by Australian taxation law
- Marketing communications: Until you unsubscribe or request deletion
- Website analytics: 26 months for Google Analytics data
- Support communications: 3 years for service improvement purposes
Deletion Process
When retention periods expire or you request deletion, we securely remove your information from our active systems. Some data may remain in backup systems for a limited time before final deletion.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and provide personalized content.
Types of Cookies We Use
- Essential cookies: Required for website functionality and security
- Analytics cookies: Help us understand how visitors use our site
- Preference cookies: Remember your settings and choices
- Marketing cookies: Used to show relevant advertisements (with your consent)
You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality. Our cookie banner allows you to manage your preferences when you first visit our site.
9. International Data Transfers
Some of our service providers may be located outside Australia. When we transfer your personal information internationally, we ensure appropriate safeguards are in place.
Transfer Safeguards
- Contractual agreements requiring equivalent privacy protection
- Transfers only to countries with adequate privacy laws
- Regular monitoring of international service providers
- Encryption of data during transmission and storage
We currently work with service providers in the United States, European Union, and Canada, all of which have established privacy frameworks compatible with Australian privacy principles.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through our website or by email.
We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Effective Date" at the top of this policy indicates when it was last updated.
Continued use of our services after policy changes constitutes acceptance of the updated terms.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:
claziravome
70 George St, Bathurst NSW 2795, Australia
Phone: +61262605660
Email: info@claziravome.com
We aim to respond to all privacy inquiries within 5 business days.